Our mission: Clean, quality water worldwide
How our business interacts with the surrounding environment:
1. Customers:
Customers are the most important partners and form the foundation of Prime Inventions’ business. We place great importance on maintaining a personal relationship with our customers. Customers are involved as closely as possible in the further development of our products. All objections and criticism are taken seriously and reviewed.
Prime Inventions provides customers with samples and sales support materials on a generous basis. Smaller companies and start-ups are supported as far as possible. We maintain honest and transparent communication and inform customers at an early stage about developments that may have a negative impact on them. Justified complaints are handled generously and are seen as an opportunity to strengthen customer relationships.
2. Employees:
Employees are valued and supported by management. Working conditions are adapted to avoid one-sided workloads and to create a positive working environment over the long term. All employees value and support one another. The word “bullying” is and remains foreign to Prime Inventions and is not tolerated.
Prime Inventions provides bonuses to employees for outstanding performance and achievement of targets, allowing them to share in the company’s success. Suggestions for improvement are welcomed and rewarded. Great importance is placed on occupational safety. Every employee complies with the established occupational health and safety regulations and immediately draws attention to any obvious risk areas.
3. Products:
Quality is Prime Inventions’ top priority. When selecting and manufacturing our products, in addition to product quality, we also pay attention to the responsible use of resources. We take current requirements and standards into account and continuously develop our products further. We focus on durable quality products and, wherever possible, prefer products manufactured in Germany.
4. Suppliers:
Prime Inventions treats suppliers in the same way as customers and involves them closely in product development. In price negotiations, quality, long-term cooperation and the preservation of business relationships are given priority.
5. Competitors:
Competitors are regarded as potential customers and suppliers, and their products and systems are recognized by Prime Inventions. We seek cooperation in order to expand the market for products in the industry.
6. Cultures and Minorities:
We respect cultural values in different countries and the rights of minorities in our advertising, corporate communications and through the conduct of our employees. All cultural groups are treated equally.